Storm Crew HQ

For impact window and shutter companies in Miami Dade

The office behind your crews.

Storm Crew HQ keeps every permit, payment and install on track, answers your phone at night in English and Spanish, and gets your customers ready before the cone.

Works on any phone or computer. Nothing to install.

Where money slips away

Florida gives you deadlines. Most offices track them on paper.

Miss one and you lose a permit, a payment or a customer. Storm Crew HQ counts every one of them down on every job and tells you while there is still time.

  • 30 days

    to apply for the permit once a deposit is more than 10% of the contract.

  • 90 days

    to start the work after the permit is issued, even when the factory runs late.

  • 180 days

    between approved inspections, or the permit can expire.

  • 11:48 PM

    is when a homeowner fills out your website form. Somebody should answer.

Deadlines from Florida Statute 489.126 and the Florida Building Code.

What it does

Everything after the contract is signed.

Permits, factory orders, crews, payments and the customer, from the deposit to the insurance packet.

Florida clocks on every job

Each job counts down its permit, start and inspection deadlines and warns you while there is still time.

  • Permits by cityMiami Dade, Hialeah, Coral Gables and the rest each review differently. See every permit, correction and inspection in one list.
  • Factory orders against your deadlinesWhen the factory moves a delivery, you see right away if it lands after your start deadline, with the customer's extension letter ready to sign.
Open this screen in the live demo
The Permits screen: inspections and every open permit by city

Answer every customer in their own language.

The agent writes to each customer in the language on their file. You read every message with the English right underneath, so nothing goes out that you can't check.

  • Answers in under a minute, nights and weekends included.
  • Books the measure on your calendar and sends the reminder.
  • Hands you the hard ones: complaints, price questions and anything the city has to do.
Open this screen in the live demo
Ernesto Duarte
Text · 9:41 PM · Spanish
Measure booked
Ernesto DuarteHola, buenas noches. Quiero cotizar ventanas de impacto para mi casa en Westchester. Son como 12 ventanas y la puerta de atrás.EnglishHi, good evening. I want a quote for impact windows for my house in Westchester. It is about 12 windows and the back door.
Storm Crew agentHola Ernesto, con gusto. Para darle un precio exacto tenemos que medir. ¿Le queda bien el viernes a las 4:30 PM?EnglishHi Ernesto, happy to help. To give you an exact price we need to measure. Does Friday at 4:30 PM work for you?
Ernesto DuarteEl viernes está bien.EnglishFriday works for me.

Your crews know the day. Your customers stop calling.

  • A crew app in Spanish or EnglishInstallers see the day's stop, each opening, the photos to take and the office notes.
  • A tracker for your customersHomeowners see where their job stands, what they paid and their documents, so they stop calling to ask.
Open this screen in the live demo
The crew app in Spanish: today's stop and each opening to photograph
The customer tracker in Spanish: the job's progress from contract to final inspection

Payments that follow the work

Deposit at signing, a payment on delivery, the rest after the final. See who owes what and who is late, and let the agent send the reminder.

  • Send a payment link by text, in the customer's language.
  • Know what is coming: every payment waiting on a delivery or an inspection, in one list.
Open this screen in the live demo
The Payments screen: collected, late, waiting on inspection and coming up

Hurricane season can pay you every year.

Sell a yearly plan: one service visit, and your crew closes the shutters for owners who are away when a storm comes. Storm Crew HQ runs the renewals and the storm list for you.

  • Storm modeWhen Miami Dade is in the cone, you get the list of shutters to close, the crew routes and one text to every plan customer.
  • Example64 plan customers at $249 a year bring in $15,936 every year, before a single repair or new install.
Open this screen in the live demo
Storm mode: plan customers, renewals and the season's dates

How we set it up

In person, about two weeks.

  1. 1

    We come to your office

    We walk through how your jobs move today, from the first call to the final payment.

  2. 2

    We load your business

    Open jobs, the cities you work in, your products and NOAs, your crews and your prices.

  3. 3

    We turn on the agent

    Your number stays the same. Calls and texts after hours go to the agent, written the way you talk.

  4. 4

    Your team switches over

    One hour of training for the office, fifteen minutes for crews, two weeks side by side, then you run on it.

Who we are

A Miami company that builds the system and sets it up with you.

Storm Crew HQ is built in Miami for the companies that protect Miami. We build the software, connect it to how your office already works, and stay on call when something needs to change.

We don't sell you a login and leave. Every company we set up gets the system shaped around its crews, its cities and its customers.

Christian, founder of Storm Crew HQ
Christian
Founder, Storm Crew HQ
Show me the part of your office that runs on paper, a group chat or somebody's memory. That's the part I build first.

Pricing

One price for your whole company.

  • One flat monthly price, no charge per user or per crew.
  • Setup and training done in person, at your office.
  • Your data is yours. Export everything whenever you want.
  • Works next to the quoting tool you already use.
See it working first

Questions

What owners ask us.

Do I have to change my phone number?

No. Calls you miss after hours forward to the agent, and you can take over any conversation from your phone.

What if my customer only speaks Spanish?

The agent, the texts and the customer tracker all work in Spanish. You can read every message in English.

Does it replace my quoting software?

It doesn't have to. Storm Crew HQ runs everything after the contract is signed and can sit next to the tool you quote with today.

Is the demo real?

The screens are real and you can tap through every one. The company and the customers in it are made up.

The Storm Crew HQ barometer, its needle on READY

See it on your phone.

Open the live demo and tap around like you own the company. It takes two minutes.

Scan to open the demo
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